Altruist’s Hazel AI platform may have sent shockwaves through the industry this week, but fintechs say face-to-face interactions with advisors remain key.
It’s been a big week for AI, with RIA custodian Altruist adding tax planning to its Hazel platform, a move which hit shares of Raymond James Financial, Inc. (Ticker: RJF) and Charles Schwab (SCHW) amid the technology’s relentless push into the financial advice industry.
While AI has sparked debate about the role of human advisors and the staff who support them, even technology providers see a future with face-to-face human interaction.
